Delhi, Feb 14
\nThe Central Consumer Protection Authority (CCPA) has imposed penalty of \u20b9 3 lakh on IITian\u2019s Prashikshan Kendra Pvt. Ltd. (IITPK) for advertising misleading claims regarding result of IIT- JEE examination. The decision was taken to ensure that no false or misleading advertisement is made of any goods or services which contravenes the provisions of the Consumer Protection Act, 2019.<\/p>\n
CCPA has so far issued 46 notices to various coaching institutes for misleading advertisements. The CCPA has imposed penalty of 77 lakhs 60 thousand on 24 coaching institutes and directed them to discontinue the misleading advertisements.<\/p>\n
In view of the violation of the Consumer Protection Act, 2019, the CCPA, headed by Chief Commissioner, Smt. Nidhi Khare, and Commissioner, Shri Anupam Mishra has issued an Order against IITian\u2019s Prashikshan Kendra Pvt. Ltd. (IITPK).<\/p>\n
False impression of national level toppers: The institute\u2019s advertisements prominently featured titles such as \u201cIIT Topper\u201d and \u201cNEET Topper\u201d alongside the bold numbers ‘1’ and \u20182\u2019 in front of candidate names and pictures. This misrepresentation was designed to create the deceptive impression that these students had secured All India Rank in respective examinations. The institute deliberately concealed that students were merely toppers within the institute, not at the national level. These misrepresentation can significantly influence the decisions of students who are the target audience (primarily students of classes 7th to 12th, aged 14-17). They are likely to assume that the institute consistently produces top national performers, thus influencing their choice of coaching institute under false pretenses.<\/p>\n
Misleading claims of IIT ranks: The institute claimed, \u201c1384 IIT Ranks in the past 21 years by IITPK,\u201d suggesting that 1384 students coached by the institute secured admission into the prestigious Indian Institutes of Technology (IITs). Deceptive Implications: The advertisement did not clarify that not all 1384 students were selected into IITs. By using the phrase \u201cIIT Ranks,\u201d the institute misled consumers into believing that these students exclusively secured admission into IITs, thereby exaggerating its success rate. Upon investigation, the CCPA (Central Consumer Protection Authority) found that the list provided by the institute included students admitted to a variety of institutions, including IITs, IIITs, NITs, BITS, Manipal University, VIT Vellore, PICT Pune, MIT Pune, VIT Pune, and other educational institutions.<\/p>\n
Misleading success ratio claims: Inflated and Unqualified Statements: The institute used bold claims such as \u201cHighest success ratio year after year,\u201d \u201cBest success ratio for 21 years,\u201d and \u201cSuccess Ratio at 61%\u201d in its advertisements. These statements were presented without any supporting data or context, leading consumers to believe that 61% of the institute’s students secure admission into IITs. The institute did not provide any comparative analysis or third-party verification to substantiate these claims. During hearings, the institute submitted that the term \u201cSuccess Ratio\u201d was clarified during webinars and one-on-one counseling sessions. However, the primary platform for these claims was the advertisements themselves, where no such clarification was provided. This strategy misleads potential students and parents by not presenting crucial information upfront.<\/p>\n
The CCPA found that the institute deliberately concealed important information that would have helped students make an informed decision when choosing a course or coaching institute\/platform. Therefore, CCPA deemed it necessary to impose a penalty in the interest of impressionable students and address false or misleading advertisements and unfair trade practices.<\/p>\n","protected":false},"excerpt":{"rendered":"
Delhi, Feb 14 The Central Consumer Protection Authority (CCPA) has imposed penalty of \u20b9 3…<\/p>\n","protected":false},"author":1,"featured_media":71,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36,2],"tags":[],"class_list":["post-19212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-latest","category-national"],"yoast_head":"\n